Business software is a set of computer software that is designed to assist in managing and perform the business with greater efficiency and accuracy. They can be used to perform a variety tasks, such as customer relationship management, project management, sales force automation and financial accounting. Many different types of business applications are available and each one is customized to the specific requirements of the particular industry in which it is intended to be used.
A business that sells online products can benefit from advanced features, such as customer relationship management software. This allows for greater trust and transparency to be established with customers. This kind of software can also provide crucial insights into a company’s performance, such as how well its marketing is performing or the effectiveness of its website at turning potential customers into customers.
The business software used by businesses is widespread and has been a major factor in the expansion of companies across the globe. Business application software was first developed for white-collar workers, employing large mainframe computers to automate tasks like bank cheque processing and manufacturing accounting. Later, word processors such as Word Perfect and Microsoft Word saw the decline of the IBM typewriter, and mathematical spreadsheet software like Lotus 1-2-3 and Excel became extremely popular among corporate users.
Certain business application software is interactive, which means that it can be employed by business users to alter data and produce results immediately. Other software for business runs in batch mode, meaning that it can be programmed to run on a scheduled basis and produce reports without the involvement of an individual user. If a software issue occurs the team is tasked with resolving the issue to allow users to return to their tasks. This process is referred to as business application support.